10 Must Have Tools to Monitor, Analyze and Respond to Brand Mention

10 Must Have Tools to Monitor, Analyze and Respond to Brand Mention

What are people saying about your brand? I am not speaking about those paid advertisements or reviews on popular blogs that you have been orchestrating. I mean real, organic brand mentions from your user base. Chances are you have no idea, not unless it has been a major complaint that has come directly through your customer service office. Or you may be missing social media interaction under the surface, leaving your reputation vulnerable. We all know that social reputation management is a critical part of running any business in the digital world of today. So how do we make […]

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